Privacy Policy

Effective Date: 01/01/2026

1. Introduction

At De Bertrams LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with The Campaign Registry (TCR) requirements and applicable privacy laws.

2. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any updates will appear on this page with a new effective date. We encourage you to review it from time to time to stay informed about how we protect your information.

3. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and any contact details you provide.
Usage Data: Information about how you use our services such as IP address, browser type, access times, and pages viewed.
Consent Records: Date, time, and method of your opt-in to our SMS communications.

4. How We Use Your Information

We use the information collected for the following purposes:

Service Delivery: To provide and manage our services.
Communication: To send updates, alerts, and service-related information.
Compliance: To meet legal obligations and TCR requirements.
Service Improvement: To analyze usage and improve our services.

5. When We Share Your Information

We do not sell, trade, or share your personal information with third parties for marketing.

We may share your information with:

Service Providers: Trusted partners who support our operations, provided they keep this information confidential.
Legal Requirements: When required by law or necessary to protect our rights, property, or safety.

6. Cookies and Tracking Technology

Our website uses cookies and similar technologies to improve user experience. Cookies help us understand how visitors use our site and support service improvements.

7. Managing Cookies

You may control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

8. Contact Information

If you have questions about this Privacy Policy or need assistance, you may contact us at:

De Bertrams LLC Privacy Team
Email: support@stanbertlogistics.com
Phone: +1 (210) 245-8129 or +1 (888) 996-1675
Address: 15614 Huebner Rd, Suite 110-1076, San Antonio, TX 78248
Website: https://debertrams.com/

SMS opt-in phone numbers are not shared with any third party or affiliate for marketing purposes.

SMS Terms and Conditions

1. SMS Consent Communication

Any information you provide when opting in to SMS messaging, such as your phone number, will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive SMS messages from De Bertrams LLC, you may receive:

• Conversational messages
  
  
• Service updates
  
  
• Account or load-related communication
  
  
• Company alerts or notices
  
  

3. Message Frequency

Message frequency may vary depending on the nature of communication. You may receive up to 10 messages per week related to your interactions with us.

4. SMS Fees

Standard message and data rates may apply according to your mobile carrier. Costs may vary for domestic or international messages.

5. Opt-In Method

You may opt in to receive SMS messages by completing and submitting an online form or any official consent method provided by De Bertrams LLC.

6. Opt-Out Method

You may opt out at any time by replying STOP to any message.
You may also contact us directly to request removal from our messaging list.

7. Help

If you experience issues, reply HELP for assistance.
You may also reach us at https://debertrams.com/ or call +1 (855) 686-2693.

If you prefer not to receive SMS messages, simply do not check the SMS consent box on our forms.

8. Standard Messaging Disclosures

Message and data rates may apply.
You may opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms pages.
Message frequency may vary.